Your information, treated the way we’d want ours treated.

At ND Marketing & Design, we keep things fair and honest - and that includes how we handle your personal information. This policy explains what we collect, why, and what we do with it, in plain language. No fine print, no surprises.

We fully adhere to South Africa’s Protection of Personal Information Act (POPIA), and we have no intention of ever selling, renting, or distributing your personal information to anyone.

What we collect

When you fill in one of our enquiry forms or get in touch with us, we collect the details you choose to give us. That usually means:

• Your name
• Your business name
• Your email address
• Your phone or WhatsApp number
• Your website or social media links
• Anything else you tell us in a message or enquiry

That’s it. We only ask for what we genuinely need to understand your enquiry and get back to you.

Why we collect it

We use your information for straightforward reasons:

• To respond to your enquiry and get in touch with you
• To understand your business so we can recommend the right approach
• To provide and manage the services you ask us for
• To keep in contact with you while we work together

How we keep it safe

We take reasonable steps to protect your information and keep it secure, and we only keep it for as long as we genuinely need it. If you’d like us to remove your information from our records, you’re welcome to ask, and we’ll take care of it.

Who we share it with

We don’t sell your information, and we don’t hand it out. The only time your information is handled by anyone outside ND is through the trusted tools we use to run our business - such as our email provider, secure storage, or the advertising platforms we use when running campaigns on your behalf. These providers only ever process information to help us do our work, never for their own purposes, and we choose partners who take privacy seriously.

If you’re a client, any content and information tied to your projects stays yours - the same principle that runs through everything we do.

Your rights

Under POPIA, you’re in control of your personal information. At any time, you can:

• Ask what personal information we hold about you
• Ask us to correct anything that’s wrong
• Ask us to delete your information
• Object to how we’re using your information
• Withdraw any consent you’ve given us

Just reach out and we’ll help - no hassle.

Cookies and tracking

Our website may use cookies and similar tools to help it work properly, understand how visitors use the site, and - where relevant - support the advertising we run. You can control or switch off cookies through your browser settings at any time.

Getting in touch

If you have any questions about your privacy, or you’d like to access, correct, or remove your information, contact us at:

ND Marketing & Design (Pty)
info@ndmarketing.co.za

You also have the right to lodge a complaint with South Africa’s Information Regulator if you feel we haven’t handled your information properly.